Payment and Policies

Greensboro Family Dental

Office Policies

Thank you for choosing our office for your dental needs. As one of the top Greensboro Dentists, our fees are based on the quality of the materials we use and our experience in performing your needed treatment. Our goal is not to let expense prevent you from benefiting from the quality of care you desire and need. We offer many payment options, and our financial policies are designed to help patients maximize their insurance plan benefits, and make filing claims easy. Our policies:

  1. Payment is due when services are rendered.
  2. Cash, Check, VISA, Mastercard, American Express, or Discover are acceptable methods of payment.
  3. Our office will file insurance claims for you. We are happy to help you by submitting insurance claims without charge. However, our office does not guarantee payment or coverage by your insurance company. Dental insurance usually pays only a portion of your charges and we urge you to be fully aware of the provisions of your dental plan’s policy. You are responsible for your estimated portion at the time of service. A late charge will be added to your account on any unpaid balance 60 days from the date of treatment on all unpaid balances including outstanding amounts to be paid by your insurance company(s). We will not accept responsibility for your insurance company’s delay of payment on your claims.
  4. In the event you are unable to make payment by any of the methods outlined above, you can ask for information about third-party lending institutions to assist you in paying for your dental treatment.
  5. Since our time with our patients is very precious to us and lost time is irretrievable, we must charge for broken appointments when we have not been notified at least 24 hours in advance. Our charge for broken appointments is $75. Our desire is never to find it necessary to make this charge. Please keep your appointment; we are waiting for you.


Payment Options

Financial considerations should not be an obstacle to obtaining medical care.

Several payment options are available to assist you in fulfilling your financial obligations:

  1. Payment at time of service. This includes estimated payments by insurance plans, and your co-pay.
  2. Monthly payment plans. Care Credit or a similar lender has several NO interest financing options for approved applicants.
  3. Prepayment courtesy. A 5% accounting discount for all treatment over $1000 that is paid in full by cash at the start of treatment. If you have insurance, since you have prepaid, the benefits will be sent directly to you from you insurance company.


Insurance Filing

All insurance plans are accepted. We will correctly file your claims with the quickest electronic filing system available. Hundreds of local employers and thousands of plans’ details are already kept on record.

CareCredit gives you the freedom to get your procedure whenever you’re ready. It’s easy to apply. With three simple steps, including an instant approval process, you can say goodbye to the waiting time and reward yourself sooner. Contact us today or call our office at 336-282-5331 for details. Apply Now for CareCredit.